Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your" or the "user") and MarshallRidge Consulting Private Limited ("ElevateU", "we", "us" or "our"), which operates the ElevateU platform available at https://www.marshallridgeconsulting.in(the "Service"). By creating an account, accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy.

If you do not agree with any part of these Terms, you must not access or use the Service.

2. Eligibility

The Service is intended solely for college and university students who are 18 (eighteen) years of age or older. By using the Service you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract under the laws of India.

We do not knowingly permit the use of the Service by anyone under the age of 18. If we learn that an account has been created by a person under 18, we may suspend or terminate that account and delete the associated data.

3. Your Account

You are responsible for maintaining the security of your account. In particular, you agree that:

• you will provide accurate, current and complete information when registering;
• you will keep your login credentials confidential and not share your account with others;
• you are responsible for all activity that occurs under your account, whether or not authorised by you; and
• you will notify us promptly at contact@marshallridgeconsulting.in if you suspect any unauthorised use of your account.

4. Description of the Service

ElevateUis a web-based career-guidance platform for college students. The Service includes psychometric self-assessments (such as Multiple Intelligence, Big Five, RIASEC, VARK and emotional intelligence assessments), a personalised "Student DNA Report", an AI career counselor, academic, skills, wellness and goal tracking, a resume builder and an opportunities feed.

We may add, modify, suspend or discontinue features of the Service at any time. The specific features available to you depend on your subscription plan.

5. Subscriptions, Billing and Renewals

The Service is offered on a free plan and on paid plans. Paid plans currently comprise Premium (₹99 per month or ₹799 per year) and Institution licences (priced on request). Prices are in Indian Rupees and are inclusive of applicable taxes unless stated otherwise.

• Auto-renewal. Unless cancelled, paid subscriptions renew automatically at the end of each billing cycle (monthly or yearly) at the then-current price, and the applicable charge will be collected through our third-party payment partner.
• Cancellation.You may cancel your subscription at any time; your access continues until the end of the current paid period. See our Refund & Cancellation Policy for details.
• Price changes. We may change subscription prices from time to time. We will give you reasonable advance notice of any price change, which will take effect at your next renewal. Continued use after a price change constitutes acceptance of the new price.

Refunds, where available, are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

6. Acceptable Use and Prohibited Conduct

You agree not to use the Service to do any of the following:

• violate any applicable law or regulation, or infringe the rights of any third party;
• upload, post or transmit any content that is unlawful, defamatory, obscene, harassing, hateful or otherwise objectionable;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• attempt to gain unauthorised access to the Service, other accounts, or our systems or networks;
• introduce viruses, malware or other harmful code, or interfere with the proper working of the Service;
• scrape, harvest, reverse-engineer, decompile or copy any part of the Service except as permitted by law; or
• use the Service or any AI feature to generate content that is illegal, harmful or that violates these Terms.

7. User Content and Licence

You retain ownership of the content you submit to the Service, including your assessment responses, profile information, goals and any documents you create ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process and display that content solely to operate and provide the Service to you, including processing it through the AI features described in these Terms.

You are responsible for your User Content and represent that you have the necessary rights to submit it and that it does not violate these Terms or any applicable law.

8. Intellectual Property

The Service and all related software, text, graphics, logos, assessment frameworks, report templates and other materials (other than User Content) are owned by MarshallRidge Consulting Private Limited or its licensors and are protected by intellectual-property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.

9. AI Features and Accuracy Disclaimer

Certain features, including the AI career counselor and AI-generated insights, are powered by a third-party model provider (the Google Gemini API). To generate responses, your prompts and relevant context may be transmitted to that provider.

AI-generated outputs are produced automatically and may be inaccurate, incomplete or outdated. They are provided for general informational and guidance purposes only and do notconstitute professional career, educational, financial, legal, medical or psychological advice. You should independently verify any information before relying on it and seek advice from a qualified professional where appropriate.

10. Third-Party Services and Links

The Service relies on third-party providers (including Cloudflare for infrastructure, Google for AI processing and a payment partner for billing) and may contain links to third-party websites, content or opportunities. We do not control and are not responsible for third-party services or content, and your use of them is subject to their own terms and policies.

11. Disclaimers of Warranties

The Service is provided on an "as is" and "as available"basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that any career match, fit percentage, roadmap or assessment result will lead to any particular outcome, employment, admission or salary.

12. Limitation of Liability

To the maximum extent permitted by applicable law, MarshallRidge Consulting Private Limited and its directors, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits, revenue, opportunities or goodwill, arising out of or in connection with your use of or inability to use the Service.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or ₹1,000, whichever is greater.

13. Indemnification

You agree to indemnify, defend and hold harmless MarshallRidge Consulting Private Limited and its officers, employees and partners from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Service, or your breach of these Terms or any applicable law.

14. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if required by law, or if we reasonably believe your use poses a risk to the Service or other users. You may stop using the Service and close your account at any time. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability and indemnification) will survive.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Mumbai, Maharashtra, India will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

17. Grievances and Contact

In accordance with the Information Technology Act, 2000 and the rules made thereunder, our Grievance Officer is Grievance Officer. You may raise any grievance regarding the Service by writing to contact@marshallridgeconsulting.in. For general queries about these Terms, contact contact@marshallridgeconsulting.in.

Grievance Officer

• Name: Grievance Officer
• Email: contact@marshallridgeconsulting.in